Privacy Policy
GrowthDigiTech • Digital Marketing & Software Solutions • Effective Date: January 1, 2026
1. INTRODUCTION
GrowthDigiTech ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.growthdigitech.com, use our services (including but not limited to digital marketing, web development, e-commerce solutions, mobile app development, CRM software, ERP software, and related business software solutions), and interact with us.
2. APPLICABILITY & JURISDICTION
This Privacy Policy applies to:
- Residents and businesses in India and internationally
- Collection, processing, and storage of personal data
- Compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Compliance with international data protection standards
3. INFORMATION WE COLLECT
3.1 Information You Provide:
- Name, email address, phone number
- Business name, industry, and location
- Company website and social media profiles
- Project requirements and specifications
- Payment information (credit card, bank details)
- Communication records (emails, chat messages, meeting notes)
- Files and documents shared for development or marketing projects
3.2 Information Collected Automatically:
- IP address and device information
- Browser type and version
- Pages visited and time spent on site
- Referral source and navigation patterns
- Cookies and similar tracking technologies
- Google Analytics data (with Google Tag Manager GTM-WWW2SBRF)
3.3 Information from Third Parties:
- Data from Google Ads, Meta/Facebook, and other advertising platforms
- Client referral information
- Third-party service providers and partners
4. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide, improve, and optimize our services
- Process payments and invoices
- Send service updates, technical notices, and security alerts
- Respond to inquiries and customer support requests
- Conduct marketing campaigns and lead generation activities
- Analyze usage patterns to improve website and service performance
- Comply with legal obligations
- Prevent fraud and ensure account security
- Generate analytics reports for our clients (anonymized and aggregated)
- Develop custom software, CRM systems, ERP solutions, and digital marketing strategies
5. DATA SECURITY
5.1 Security Measures:
GrowthDigiTech implements industry-standard security practices:
- SSL/TLS encryption for data in transit
- Secure AWS cloud hosting with data encryption at rest
- Role-based access controls and authentication systems
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems
- Compliance with IS/IEC 27001 standards (or equivalent)
- Restricted access to sensitive personal data
- Regular staff training on data protection and privacy
5.2 Data Breach Notification
In the event of any unauthorized access or data breach, we will notify affected individuals within 72 hours (or as required by applicable law) and cooperate with law enforcement as necessary.
6. DATA RETENTION & DELETION
- We retain personal data as long as necessary to provide services or comply with legal obligations
- Client project files are retained for 7 years for legal and accounting purposes
- Marketing and analytics data is retained for 12-24 months
- You may request data deletion at any time, subject to legal compliance requirements
- Upon termination of services, data will be securely deleted or returned at your request
7. SHARING OF INFORMATION
We do NOT sell your personal data.
We may share information only with:
- Service providers (hosting, payment processors, analytics tools)
- Legal authorities when required by law
- Third parties with your explicit consent
- Our team members and contractors with access restricted to project-specific needs
- Business partners for integrated services (CRM, email marketing, analytics) under data processing agreements
8. INTERNATIONAL DATA TRANSFERS
As we serve clients internationally, your data may be transferred to and processed in countries other than India. We ensure such transfers comply with international data protection standards and appropriate safeguards (Standard Contractual Clauses, Privacy Shield mechanisms, or other approved methods).
9. COOKIES & TRACKING
- We use essential, functional, analytical, and marketing cookies
- You can control cookie preferences through your browser settings
- We use Google Analytics (GTM-WWW2SBRF) to analyze website traffic
- Third-party cookies from Google Ads and Meta may be used for retargeting
10. YOUR DATA RIGHTS
You have the right to:
- Access your personal data held by us
- Correct inaccurate or incomplete information
- Request deletion of your data
- Restrict processing of your information
- Data portability (receive data in machine-readable format)
- Withdraw consent at any time
- Lodge a complaint with regulatory authorities
To exercise these rights, contact us at: contact@growthdigitech.com
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.
12. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will promptly delete such information.
13. POLICY UPDATES
We may update this Privacy Policy periodically. Significant changes will be communicated via email or prominent notice on our website. Your continued use of our services constitutes acceptance of updates.
14. CONTACT INFORMATION & DATA PROTECTION OFFICER
For privacy-related inquiries, data access requests, or complaints: